Branded audio that builds trust
Create a great first impression by adding your own music or messaging for callers to hear while waiting. Whether it’s branded audio, promotional messages, or simple hold music, you’re in control of what your callers experience.
After you have created your free Number People account, you will have access to your online customer portal. This is where you manage your account and can also add on extra services such as;
- Voicemail to email
- Custom Call Greetings
- Auto Attendant / IVR menu options
All of these services require media to be played to the customer, and you set this via the media section.
The media section of the portal allows you to upload any media that you already own to play to customers, or you can also use our free text-to-speech service.
Our text-to-speech services allow you to type in the script which you want to play to callers, and then also select the language and whether you want a male or female voice. It’s a fantastically simple service which is free to use.
If you prefer to bring your own recordings, then that’s not a problem either. simply upload your media file via the media section, and then you can assign it to any service you wish.
- Use branded music or messages to show customers they’re calling a serious, polished business.
- Engaging audio helps keep callers on the line while they wait or are transferred
- Use hold time to share promotions, updates or FAQs with custom recorded messages.
- Reinforce your brand with music or voiceovers that match your business tone and style.
- Add or change your audio quickly via your online dashboard, no tech knowledge required.
- Works seamlessly with all call handling features, such as when callers are queued, transferred, or on hold, enhancing every part of the call flow.
All of our phone numbers & VoIP Users include a free 60-minute call bundle
Every number includes
60 free minutes
to forward calls, every month
Every VoIP user includes
60 free minutes
for outbound calling, every month
The bundled free minutes can be used against standard UK landline and mobiles, along with a select range of international landlines. To check if your destination is included, please use the rate checker on the rate checker page
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